Coupon Code Not Working? 7 Fixes That Usually Solve It

A coupon code that fails at checkout is usually not broken: it is blocked by a rule. Work through these seven checks in order. Most problems are solved by the first three.

7 fixes for a coupon code that does not work

1. Check the end date. Open the deal page and compare the end date with today. Ended offers are removed from checkout.
2. Copy the code exactly. Paste it instead of typing it. Some codes are case-sensitive, and a stray space breaks them.
3. Check who qualifies. Many codes work for new customers only. An existing account, email address or card can disqualify you.
4. Pick the right plan. Codes often apply to specific plans, billing periods or regions. A yearly-only code fails on a monthly plan.
5. Remove other codes. Most shops accept one code per order, and stacking a code on a sale price is often blocked.
6. Start from the offer link. Some discounts need the vendor's offer page, not just a code typed at checkout. Use the Get deal button on the deal page.
7. Try a clean session. Use a private window, turn off extensions, and sign up with a fresh email if the offer is for new customers.

Before you pay

• Check the renewal price: an introductory price often renews at the full price.
• Note the end date and set a reminder if you plan to cancel.
• Keep the receipt and the plan name.

FAQ

### Why does my code say "invalid" or "expired"? Either the offer ended, or your plan, region or account does not meet the conditions. Check the end date and the terms on the deal page first.

### Can I use two coupon codes at once? Usually not. Most vendors accept a single code per order.

### Will the code work when my plan renews? Often not: many codes apply to the first period only. Read the terms to see what happens at renewal.

Still stuck? Read our help and FAQ or browse current deals. For example, Cloudways and Hostinger show their codes and end dates on the deal page.